What is Sales Enablement?
In every type of career, there comes a lot of jargon to learn and understand which is vital to your growth. The same goes for handling your brand. The better you learn and understand the jargon used, the better you can put the practice into action and utilize it. One key term to understand is sales enablement.
Automation is the Future of Customer Service
From smartphones to self-driving cars, technology is seeping into our everyday lives and weaving into our society. We have smart watches that monitor our heart rates, we are able to video conference with people across the globe, and we even have headphones that can translate languages in real time. Customer service is no exception.
How Awesome Customer Service Stories go Viral
Back in 2012, a young child left behind their favorite toy at the Ritz-Carlton Hotel they had been staying at with their family. The Ritz-Carlton hotel staff called to let the family know they had found the child’s stuffed toy and the father mentioned a story he had concocted about what had happened to keep his young son from worrying about the toy too much.
4 Reasons Your Marketing Team and Your Customer Service Team Should Collaborate
Whether it’s by word of mouth, social media, or otherwise, customer service is a key part of building a business and managing to keep customers coming back time after time. Not only is it an incentive to keep business, it’s an incentive to gain new business, given that customers are more likely to continue business with a company if they have a positive experience with its customer service representatives.
How to Use Instagram to Successfully Build your Brand
Your brand is your message to the world about who you are. But outside of actually producing the product or service you provide, knowing how to effectively communicate that to your audience can be difficult. This is especially true when you’re trying to communicate your brand through social media.
How To Use Influencer Marketing To Drive Business
If you don’t already know, Influencer Marketing works. Promoting your service or product through a blogger, social media user or influential person who has a noteworthy following paired with substantial engagement is a great way to maximize exposure.
Perfecting Your Social Media Profile
In today’s world, we all have social media accounts. Sometimes perfecting the profile can be a nightmare. This easy-to-follow infographic will help guide you to completing your social profiles and improving your presence.
Is Your Website Being Seen? – Is Your Website Being Heard?
There could be potential customers who are not able to use your website; If your website is not ADA (Americans Disability Act) compliant to accommodate a person with things such as a visual or hearing impairment, you could be missing out on revenue. No one wants that!
The Importance of an SSL Certificate
SSL certificates are ubiquitous in the online world of today, so much so that you may find people within your firm questioning whether you need to continue paying for one on your website(s). So how do you answer that question? Surely, everyone likes (and benefits from) security online, right? Our team have pooled all their best thoughts on the topic and today, we’re bringing you three reasons SSL certificates hold incredible value for your organization.
SEO Tips, Tricks + Tools For Your Growing Business
Whether your company is preparing to take your first tender steps into the world wide web or you’re getting ready to launch the latest revision of a wildly successful website, there are a few pieces of advice that are always relevant. One of the most important of these is keeping up-to-date with current search engine optimization (SEO) techniques.