Don’t Let Missed Calls Cost You: The Crucial Impact of Answering Business Phone Calls on Revenue Growth
In today’s fast-paced world, customer satisfaction has become a key determinant of a business’s success. One of the most critical factors contributing to customer satisfaction is effective communication – and phone calls still reign supreme in the realm of business. While social media, chatbots, and email have all become popular ways to communicate, a traditional […]
Facebook Statistics: Understanding the Numbers Behind the Social Media Giant
Facebook is undoubtedly one of the most influential social media platforms in the world. With over 2.9 billion active users as of 2021, the platform has completely transformed the way we connect, communicate, and share information with each other. In this blog, we’ll explore some of the most interesting and important Facebook statistics, so you […]
Digital Marketing Basics
Digital marketing has revolutionized the world of advertising and promotion. It has become an essential tool for businesses of all sizes to reach their target audience and promote their products or services. Digital marketing involves the use of various digital channels such as search engines, social media, email, and mobile devices to reach potential customers. […]
5 Benefits of Using SMS Marketing
In today’s digital age, SMS marketing has emerged as one of the most effective ways for businesses to reach their target audience. SMS or text message marketing involves sending promotional messages to customers’ mobile phones. With the widespread use of smartphones, SMS marketing has become an easy and effective way to promote products and services, […]
8 Ways to Boost Your Business Marketing for the Rest of 2020
There are 94 days left in 2020, which means there are 94 opportunities to try something new with your small business’s digital marketing strategy. We are strong promoters of Inbound Marketing and have plenty of resources to help you bring in leads with strong, relational content. 2020 has brought unique challenges for almost every industry and we have 10 small business marketing ideas to end this year on a positive note.
What Makes Amazon Customer Service Different?
It’s no secret that Amazon has an award-winning customer service team that consistently puts the customer first.
5 Customer Service Skills to Develop
Customer service exists to meet your customers where they are and problem solve together so that they feel heard and get a solution to whatever their problem may be. However, not every company is excelling in delighting their customers. This blog will outline 5 important customer service skills that your team should have and how to develop them.
A Beginner’s Guide to Calculating ROI
According to Investopedia , ROI, or return on investment, is the ratio between the investment cost in a project over the profit you make from the investment. It is also a performance measure sured to evaluate the efficiency of an investment. If you want to assess the financial health of your budget, looking at an […]
How to Use Instagram For Your Business: A Quick 3-Step Guide
One of the first things you see when you go to Instagram’s website is the following:
How To Manage Your Time and Ask for Help
At some point in your life, you’ve probably accomplished something great.